FAQ

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Does Larry & Sons offer 0 Contact Service Calls?

Yes we do! At Larry & Sons we are taking all necessary precautions to keep our customers safe and comfortable in their homes. If you have any questions or concerns about our safety measures, please don’t hesitate to contact us today!

Does Larry & Sons offer Emergency Services or Weekend Services?

Yes! Larry & Sons is open 24/7 for ALL emergency service calls: plumbing, heating, air conditioning, electrical, sewer or HVAC! Contact us here to book service!

Does Larry & Sons offer Financing Options?

Absolutely! At Larry & Sons we know that financing a new HVAC system can get expensive, that’s why we offer great financing options through Greensky Financial. If you’re not sure if you qualify, give us a call and we will happily work with you to find an option that works! Visit our financing page here, or call us!

Does Larry & Sons offer Coupons?

Yes we do! Larry & Sons offers a variety of coupons to help save you money on plumbing, HVAC, air conditioning, heating, electrical & sewer and drain services! See our coupons here!

What is Larry & Sons Lifetime Guarantee?

At Larry & Sons, we are extremely proud to offer a Lifetime Guarantee on all recommended repairs. This guarantee provides our customers with significant savings on parts and labor should they need repeat service after paying for a recommended repair. Our Lifetime Guarantee is valid for as long as you own your home. See the full guarantee on our Lifetime Guarantee page here!

Does Larry & Sons offer a maintenance program?

We absolutely do! Your home is your biggest investment, make sure it runs smoothly by getting regular maintenance from Larry & Sons, and save yourself some money! Learn more about the benefits of becoming a USA Member, including savings on repairs, regular check ups and more. See more on our Maintenance Program page here!

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WE VALUE YOUR...

TIME

Our call center is open 24 hours a day, 7 days a week and when you call, you will always speak with a live person. Our experienced customer service representatives will schedule an appointment that is convenient for you.
SAFETY

Our Service Expert will arrive in a Larry & Sons truck, wearing a Larry & Sons uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. Larry & Sons is fully licensed and insured for your safety and protection.
HOME

Our Service Experts use floor protecting shoe covers and tarps to protect your home. You'll have complete peace of mind that your home will be in better condition than it was when our Service Experts started.
SATISFACTION

If there's any part of the Larry & Sons experience that doesn't live up to your expectations, just let us know! Our goal is to provide you with the highest level of satisfaction possible. Tell us what we can do better and we'll go the extra mile to ensure your satisfaction.
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Only valid with work performed. Must be presented at time of purchase. Not to be combined with other offers or membership program. Not valid on previous purchases. Conditions apply. Call for details.