FAQ

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions About Larry & Sons

Does Larry & Sons offer 0 Contact Service Calls?

Yes we do! At Larry & Sons we are taking all necessary precautions to keep our customers safe and comfortable in their homes. If you have any questions or concerns about our safety measures, please don’t hesitate to contact us today!

Does Larry & Sons offer Emergency Services or Weekend Services?

Yes! Larry & Sons is open 24/7 for ALL emergency service calls: plumbing, heating, air conditioning, electrical, sewer or HVAC! Contact us here to book service!

Does Larry & Sons offer Financing Options?

Absolutely! At Larry & Sons we know that financing a new HVAC system can get expensive, that’s why we offer great financing options through Greensky Financial. If you’re not sure if you qualify, give us a call and we will happily work with you to find an option that works! Visit our financing page here, or call us!

Does Larry & Sons offer Coupons?

Yes we do! Larry & Sons offers a variety of coupons to help save you money on plumbing, HVAC, air conditioning, heating, electrical & sewer and drain services! See our coupons here!

What is Larry & Sons Lifetime Guarantee?

At Larry & Sons, we are extremely proud to offer a Lifetime Guarantee on all recommended repairs. This guarantee provides our customers with significant savings on parts and labor should they need repeat service after paying for a recommended repair. Our Lifetime Guarantee is valid for as long as you own your home. See the full guarantee on our Lifetime Guarantee page here!

Does Larry & Sons offer a maintenance program?

We absolutely do! Your home is your biggest investment, make sure it runs smoothly by getting regular maintenance from Larry & Sons, and save yourself some money! Learn more about the benefits of becoming a USA Member, including savings on repairs, regular check ups and more. See more on our Maintenance Program page here!

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WE VALUE YOUR...

TIME
Our call center is open 24 hours a day, 7 days a week and when you call, you will always speak with a live person. Our experienced customer service representatives will schedule an appointment that is convenient for you.
SAFETY
Our Service Expert will arrive in a Larry & Sons truck, wearing a Larry & Sons uniform. All of our Service Experts carry identification cards, which you may ask to see before letting them in your home. Larry & Sons is fully licensed and insured for your safety and protection.
YOUR HOME
Our Service Experts use floor protecting shoe covers and tarps to protect your home. You'll have complete peace of mind that your home will be in better condition than it was when our Service Experts started.
SATISFACTION
If there's any part of the Larry & Sons experience that doesn't live up to your expectations, just let us know! Our goal is to provide you with the highest level of satisfaction possible. Tell us what we can do better and we'll go the extra mile to ensure your satisfaction.
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See what your neighbors are saying

Melissa Shifflett

Just bought my house literally a week ago and have already met 3 of your wonderful technicians (2 heating and 1 plumbing). They are polite and personable, and I feel like I can trust that they are doing what is best for my home… not just for the company’s bank account. That is difficult to find in any type of Service Company. Thank you!

Josh was wonderful. We just bought a house that needs a lot of work, and the heating systems were no exception. He looked everything over and gave me several options for the amount of work that needs to be done. I felt he was honest and sincere in his diagnosis of my many issues, and in trying to figure out the best options, while still remaining economical. He was very polite and personable as well. Thanks Josh!

 

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Ann Ford

“Thank you so much to everyone from Larry and Sons. Everyone I deal with on the phone is always great; Amy-Jo and Heather are always so nice. I called in with a broken water line emergency; Rich came out quickly and got me a temporary water line set

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Only valid with work performed. Must be presented at time of purchase. Not to be combined with other offers or membership program. Not valid on previous purchases. Conditions apply. Call for details.
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